Posted January 27, 20214 yr Site Bot One of the awesome features in WHMCS's support system is the ability to reply to and, if enabled, open support tickets through email. Tickets go to the correct department every time, and both WHMCS admins and your customers get to enjoy an easier support ticket experience. All of this is made possible through two similar features: email piping and email importing. Email Piping and Email ImportingIn WHMCS, email piping uses a system of email forwarders to direct, or "pipe," email sent to a...View the full blog post View the full article
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